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Thomson Holidays

With the widest range of holidays, the most punctual charter airline, and the most holiday reps in resort, you are sure to have the holiday that is perfect for you. More satisfied holidaymakers come back to Thomson than any other holiday company.

Thomson has won more awards from travel agents than any other holiday company including "Best major short haul operator 2001" at the Travel Weekly Globe awards

Nobody does more to make sure your holiday runs like clockwork. With their commitment to totally honest brochures and an unparalleled in-resort service, Thomson guarantees your peace of mind. They even publish the opinions of past holidaymakers to help you find the accommodation that's right for you.

Within one day of arrival let your Thomson Holiday Rep know the problem, they'll then spend 24 hours doing everything possible to put it right. In the unlikely event they can't solve the problem to your satisfaction within 24 hours, at your request, they'll fly you home and give you all your money back.

If there's anything you are unhappy with during your holiday let Thomsons know immediately and if it can't be resolved straight away, they guarantee to have a Thomson Troubleshooter on the case within 60 minutes. They will have the necessary authority, training and skills to take the problem off your hands, deal with it quickly and restore your peace of mind.

Whenever you need to talk to them, call the 24-hour Thomson Holiday Line. Your call will be answered by one of their specially trained local experts. You can even book Thomson car rental and Highlights at any time of the day.

Unlike other holiday companies they publish "Your Opinion" scores on their accommodation pages. Every customer on a Thomson holiday is asked to fill in a satisfaction questionnaire on their return flight. All questionnaires are analysed by an independent market research company to give an honest picture of exactly what you think - good or bad. So help them keep their brochures accurate by completing one at the end of your holiday.

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